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Disputes · Adjudication

Decisions you can defend.

Violators submit contests through the public portal. Cases route by rule, evidence attaches in-band, and rulings stay tied to the source record. Oversight can audit any decision in seconds.

Built for: Legal, compliance, support, adjudicatorMulti-tenant by default
What's shipped

Key capabilities, live today.

These are runtime-backed features available in the current production build — not promises on a roadmap.

Public contest submission

Violators self-service from the public portal. Identity, contact, and evidence are bound on submit.

Triage & assignment

Cases route to the right reviewer by rule — corridor, severity, officer load, or escalation flag.

Evidence attachment

Counter-evidence attaches to the same record, with the same chain-of-custody guarantees as enforcement.

Outcome workflow

Withdraw, uphold, reduce, or remit. Every outcome is signed by an authorised role and timestamped.

Escalation paths

Disputes can escalate to a second adjudicator, a manager, or a tribunal — without losing the audit chain.

Linked audit trail

Every state change is appended to the immutable audit log. Oversight can replay any case from first capture to last ruling.

Integrates with

Public portalEmail notificationsSMSTribunal export

Run a 90-day pilot on this capability.

We will scope the smallest possible deployment that proves the workflow, then expand on the data the pilot produces.